We want you to be completely happy. Love your DippyCups or send them back to us — it’s that easy.
Please contact us within 60 days of the purchase date for a full refund of your purchase and any applicable taxes. Since DippyCups offers free shipping, we ask only that you pay shipping back to us. Sorry, we do not accept returns on any international orders.
Returns by mail
- Email customer service at [email protected] indicating your name, order date, the item(s) you wish to return, the purchase price and the reason for the return.
- Please ship your return via UPS, FedEx, or the postal service to the address below and in the package please include a copy of your receipt. We recommend you use a shipping service with proof of delivery or tracking options. DippyCups is not responsible for lost packages.
- Please allow 14 days for us to receive and process any returns by mail. It may take up to two billing cycles for the credit to appear on your statement.
Mail Returns To:
DippyCups, LLC
2892 N. Bellflower Blvd. Suite #221
Long Beach, CA 90815
Connect: